Privacy Policy

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Super Housing Partnerships Pty Ltd (Super Housing Partnerships) operates a business and offers services under Super Housing Partnerships.

This Privacy Policy outlines how Super Housing Partnerships collects, stores, uses, and otherwise handles personal information, the persons to whom the personal information may be disclosed, the security measures taken to protect the personal information and your privacy rights having regard to the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (“Privacy Act”).

This Privacy Policy does not constitute a contractual representation, promise, guarantee or warranty by Super Housing Partnerships or any of their respective related entities, subsidiaries, employees or volunteers, to you as to the manner in which Super Housing Partnerships will or may collect, store, use, disclose, protect or otherwise handle your personal information.  

Please read this Privacy Policy carefully. You can access the Privacy Policy anytime at

1. What this Privacy Policy covers

This policy covers our treatment of personal information that we collect. We may allow our related entities, operating trusts, employees and volunteers to use and process your personal information in the same way and to the same extent that Super Housing Partnerships is permitted under this Privacy Policy.  These related entities, employees and volunteers will comply with the same obligations that Super Housing Partnerships has, to protect your personal information in accordance with this Privacy Policy.

This policy does not cover the privacy practices of third parties that we do not own or control, such as social media platforms  our partners or advertisers that may be linked on our website.

2. What is personal information?

When used in this policy, the term “personal information” has the meaning given to it in the Privacy Act. Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not. 

3. Why we collect personal information

Super Housing Partnerships collects your personal information for the purpose of providing, administering, improving and personalising its products and services, marketing and to support the business functions of each of Super Housing Partnerships. 

4. Information Super Housing Partnerships gathers

Super Housing Partnerships gathers personal information about you that generally falls into one of the following categories:

  • name and titles
  • contact details (e.g. phone number, email)
  • industry

5. Storage of data

Any personal information provided by you to Super Housing Partnerships may be retained by us. Please let us know if there is any personal information you do not want us to retain. Where we no longer have a permitted basis for retaining your personal information (including where we are no longer required by law to keep records relating to you), we are obliged to take reasonable steps to destroy or de-identify it.

6. How Super Housing Partnerships collects personal information:

Super Housing Partnerships will collect personal information only by lawful and fair means and not in an unreasonably intrusive manner.  Where possible, Super Housing Partnerships will only collect your personal information directly from you. We may also collect personal information in a variety of ways, including the following:

6.1. Registration and other direct submission

If you sign up to an Super Housing Partnerships mailing list, you may opt out at any time if you do not wish to, or no longer wish to, receive marketing promotional information.  See below for further details. We may also collect other personal information that you provide to us directly.

6.2. User generated comments and public activities 

Users may engage in Public Activities on Super Housing Partnerships’s website and associated social media. “Public Activities” are any actions you engage in on Super Housing Partnerships’s social media that are designed to be visible to other users on Super Housing Partnerships, including comments and posting to social media. Any information you disclose in your Public Activities, including your screen name, any image or photo, becomes public and may be used by Super Housing Partnerships for online and offline promotional or commercial uses in any and all media. If you choose to engage in Public Activities, you should be aware that any personal information you choose to submit there can be read, collected, and used by other readers of these areas (who may be located outside Australia), and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums, or for the actions of other participants in such forums, and Super Housing Partnerships has no responsibility to publish, take down, remove or edit any Public Activities.

6.3. Activity records

We may keep records of your interactions with us and activities relating to our business, operations and website. This information will not always be personal information, as some of it does not allow you to be identified as an individual. Following are some examples of activity records:

6.3.1 Device Information

We may collect information about the computer, mobile telephone, smart phone, or other device you use to access Super Housing Partnerships.

6.3.2 Cookies and web beacons

Super Housing Partnerships, and our third party partners may use cookies, web beacons, and other similar technologies to recognise your device and provide personalisation, as well as to help us understand where our visitors are going and how much time they spend there. You are able to opt-out of cookies, however you will not be able to access or fully use certain areas of Super Housing Partnerships, if your device does not accept cookies from us.

6.3.3 Analytics Technologies

We have hired third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of Super Housing Partnerships website. This information is collected to analyse trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base. We do not generally aim to tie this data to personal information.

6.3.4 Log files and reading history

We automatically log certain information about your use of Super Housing Partnerships website. This information includes reading history of the pages you view. We may use this information to provide you with customised recommendations based on your reading history. We also use log files in aggregate usage of Super Housing Partnerships.

7. Disclosure of personal information

Super Housing Partnerships does not sell, rent or trade personal information to, or with third parties. 

8. How information is kept secure

Some of the measures we use to protect the security of personal information we hold are set out below. Which measures are used may depend on the circumstances.

8.1 Network Security

We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information that is stored in our computer systems, including personal information, from unauthorised access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

8.2 Management Procedures

We also maintain standard physical and electronic procedural safeguards that limit access to your personal information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personal information.

9. Special Note for international visitors

Super Housing Partnerships’s website is intended for and directed to users in Australia. If you are accessing the Super Housing Partnerships Online Services from the European Union, Asia, the US or any other region with laws or regulations governing personal data collection, use and disclosure that differ from Australian laws, please be advised that through your continued use of the Super Housing Partnerships website, which is governed by Australian law, this Privacy Notice and our Disclaimer, you are transferring your personal information to Australia and you consent to that transfer. 

10. Your privacy rights

You may contact Super Housing Partnerships to request access to the personal information it holds about you at any time.  You may also ask us to correct information about you that you may believe is inaccurate, incomplete or out of date.

11. Updates to our Privacy Policy

 Our service is evolving and developing. From time to time, we will review and make changes to our Privacy Policy. When we do so, we will notify you either by email or place a notice on our website. The most recent version of our Privacy Policy is always available at We encourage you to visit this if you would like to stay up to date on our current policy

Last updated: 30/10/2022